PLANNED MAINTENANCE AGREEMENT

We can offer you an intercom maintenance agreement for your intercom system or door entry system equipment which will eliminate any problems you have to deal with on site, the agreement will be on a yearly basis and can be for either call out’s only or for call out, parts and labour which will be calculated on the size of the site and the type of system that is installed This would give you unlimited site visits per year if needed to do diagnostics and a report on the problems and the solution to the faults. Also the agreement will include one visit per year as a preventative maintenance check and this will involve cleaning the panel, the inspection of all working parts, re-wire of connections if needed and a test to the system to check it is working correctly. This can give the system a longer life and can cut down on faults occurring through the year.

As secialist’s in the fault finding and repair of intercoms, door entry systems and electronic security systems. We can repair all the leading intercom manufacturers of wired intercom systems, repairing anything from a single door entry system for business, home or gate use up to large door entry systems for flats and office blocks.Most faults are dealt with the same day of call out, and a full breakdown of parts and costs will be quoted. All call outs will be handled with good communication by email or phone and will be described in detail on the invoice.

We stock many different intercoms and have spares on board for all the leading intercom systems and door entry systems on the market and if we don’t stock it, we can normally get it for next day delivery in most cases.

Most site visits for door entry repair initially last for about half an hour for diagnostics but this depends on the size of the site and the nature of the intercom’s fault, in this time we will diagnose the fault and make a full report or fix the problem on the spot.

Also we can repair any part of the door entry system such as locks, door closers, magnetic locks, electric strikes, cable damage, entry panels, push to exit buttons, video modules, handsets, phone line based intercoms, power supplies. In the event of not being able to repair any of the relevant parts on site we would provide you with a verbal or written quote outlining the fault and the action needed to rectify it.